we're a small team. we read everything.
Questions about an order, a return, or which shade to pick? Send us a note and we'll come back to you personally.
within 24 hours
Monday to Friday. Weekend messages are answered first thing Monday.
same day before 2pm
UK orders typically arrive in 1-3 working days.
14 days to change your mind
Unused and unopened, in line with UK distance selling rules.
how can we help?
quick answers
Where is my order?
You'll get a tracking email once your parcel is dispatched. Check your spam folder first, if it's been more than 5 working days, send us your order number and we'll chase it.
How do I return something?
Email us within 14 days of delivery with your order number. Items must be unused and unopened for hygiene reasons. We'll send you return instructions.
Which colour should I choose?
Midnight hides pigment best between washes, so it's the practical everyday pick. Blush and Mint are the most popular gifts. They're all the same glove; only the shade changes.
Can I stock Glam Off?
We'd love to hear from you. Choose 'Wholesale or stockist' in the form above and tell us a little about your shop.